RL Industry Research

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Showing 61 - 80 of 112 items.

Las Vegas 2018 The Future of Forecasting for Returns | PresentationsDetails
$19
The Future of Forecasting for Returns Panel Discussion

Las Vegas 2018 Ping Asset Innovations & Start Ups | PresentationsDetails
$19
Ping Asset Innovations & Start Ups

Las Vegas 2018 Jeremy Witte Best Buy Keynote Address | Keynote SpeakersDetails
$39
Keynote Presentation by Jeremy Witte - Best Buy

Las Vegas 2018 State of the Industry | PresentationsDetails
$19
State of the Industry from Tony Sciarrotta - RLA

Las Vegas 2018 - CES 2018 Trends | Keynote SpeakersDetails
$39
CES 2018 Trends with Steve Koenig -CTA

Las Vegas 2018 The Future of Trade Ins and Consumer Exchanges | PresentationsDetails
$19
The Future of Trade Ins and Consumer Exchanges Panel Discussion

RLA Vegas 2018 - Examining the Circular Economy | Keynote SpeakersDetails
$39
Trisa Thompson, DELL - Keynote Presentation: Examining The Circular Economy

Las Vegas 2018 - Nikola Motors Keynote Address | Keynote SpeakersDetails
$39
Keynote Presentation by Trevor Milton - CEO of Nikola Motors

Las Vegas 2017 Samsung Service - Chris Smith | Keynote SpeakersDetails
$39
Keynote Presentation: Examining the Samsung Service Experience

Las Vegas 2017 Reverse Logistics and Circular Economy | PresentationsDetails
$19
Reverse Logistics and the Circular Economy

Las Vegas 2017 Examining the Secondary Market Panel Discussion | PresentationsDetails
$19
Examining The Secondary Market Panel Discussion

Home Delivery World presentation - The Final Mile Hangover: Reverse Logistics | PresentationsDetails
$19
Presentation by Tony Sciarrotta, Executive Director of RLA at Home Delivery World 2017 in Atlanta Georgia. The Final Mile Hangover: Reverse Logistics

Lenovo, changing its culture and transforming it operations through Bold Work Out | Keynote SpeakersDetails
FREE
Lenovo computers is transforming its culture by implementing Bold Work Out throughout its organizations with demonstrated measurable and sustainable results of greater than 80% in process efficiencies and organizations that think “as one”. The Lenovo team will be sharing their expertise of the world-wide implementation from manufacturing to sales, results, successes, cultural implications, leadership growth and engagement of the employees. Mario Bofill, Western Operations, Lean Six Sigma Black Belt and , Lenovo

The Compelling Case for Recovering Used Components-2015 | PresentationsDetails
FREE

Increasingly the IT industry Manufacturing, Engineering and Supply Chain Executives are challenging their traditional corporate policies in regard to the reuse of used components in new system manufacture. It is the substantial (80%+) hard cash savings achieved by fulfilling manufacturing supply chain or spares inventory demand from used parts recovered from returned systems, that is driving the broader adoption of this corporate discipline. The potential cost savings are just too large to ignore, particularly as IT hardware margins are under increasing pressure. 

Mike Higgins, Chief Sales & Marketing Officer, Wisetek Solutions Limited


Oracle Case Study - Modern supply chains are expanding today to include numerous new elements of value for the customer | PresentationsDetails
FREE
This case study will address a major transformation that took place at SUN Microsystems following the acquisition by Oracle in 2009, and how a traditional supply chain was modernized to create a high performance value network including the reverse logistics, flow of highly valuable information and the needs of partners. Benefits achieved from this transformation were over $100Million. This is a story worth hearing, sharing and considering for your organization. Stephen Slade, Senior Director, Industries Marketing, Oracle

RLA Vegas 2015 - Estimating The Value Of A Money-Back Guarantee Policy In The Online Retail Context | PresentationsDetails
$19
While Money-Back-Guarantee (MBG) return policies are common in practice, the academic literature provides little guidance on the value, if any, that consumers assign to such a policy. For online retailers, both shipping charges and seller reputation may influence the perceived value of MBGs. A non-refundable forward shipping charge is likely to be perceived by consumers as an implicit restocking fee and hence, decreases the value of an MBG policy. On the other hand, good customer feedback may signal that MBGs will be handled easily, thus increasing their value in the eyes of consumers. To investigate the value of MBGs in the online context, we collect the final selling prices of identical consumer electronics products offered by different vendors (with different return policies) on eBay auctions. We estimate that offering an MBG policy for online consumer electronics increases a customer's valuation of a product by an average of 5.2%, which is significantly influenced by both seller reputation and shipping charges. Our results provide an empirical measure of the value of an MBG that can be weighed against the cost implications of providing such a policy. Mark Ferguson, Professor of Management Science, University of South Carolina

Feb 11 13:00 - CASE STUDY: Operational Improvements of the Computer Refurbishing Process | PresentationsDetails
$19
CASE STUDY: Operational Improvements of the Computer Refurbishing Process William Romano, Field Application Engineer, SoftThinks

Remanufacturing: Towards a Resource Efficient Economy | PresentationsDetails
$19
The APSRG's newest report lays out clear recommendations for how government can ensure the UK maximises the economic and environmental potential of improved remanufacturing standards and practices. Laura Owen, Manager, APSRG, Policy Connect

(Re)Designing Support Supply Chain to deliver higher customer satisfaction at a lower cost | PresentationsDetails
$19
In operations in general, and more specifically in customer support and services, we are asked to be more and more efficient (deliver more with less), but, at the same time, provide a great customer experience to keep happy and loyal customers. During this brief presentation, we will discuss how it is possible to significantly increase Customer Satisfaction at a lower Cost. Francesc Gomila, Manager, WUR Central Business Operations, Hewlett-Packard