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Showing 101 - 112 of 112 items.

Maximizing Performance at Your Reverse Logistics Operations - Re-released | White Papers & ReportsDetails
FREE
How do you monitor the pulse of your Reverse Logistics operations? How do you monitor your Returns processing activity? What measurements do you use to benchmark and improve your performance?

Successful Reverse Logistics performance requires more than a few month end reports. In this article we look at ways to maximize your Reverse Logistics performance. (3 pages)

Author: Paul Rupnow, ReverseLogisticsProfessional.com

Why Mattel's Reverse Logistics Team Gets All the Resources They Need - Re-release | White Papers & ReportsDetails
$49
While the Reverse Logistics teams at most companies are resource strapped and operating on shoestring budgets, Nancy Maclean's team at Mattel gets all the resources she needs. Maclean and her team have developed a very effective program to monitor, manage and prevent Returned Goods. Their work has resulted in a reduction in Mattel's cost of defective returns by over 50% over the last 5 years. For a large company like Mattel, with brands like Barbie, American Girl, Hot Wheels and Fisher Price, any reduction in product return costs can add up to a significant impact in profitability. (3 pages)

Author: Paul Rupnow, Reverse Logistics Professional Report

Six Reverse Logistics Tips for Better Replacement Management - Re-released | White Papers & ReportsDetails
$49
When a customer is on the phone with a warranty issue that requires a replacement product, they are looking to be satisfied immediately. Often however, this is a difficult challenge due to the high cost, limited resources and low inventory levels allocated to manage your replacements. (3 pages)

Author: Paul Rupnow, Director, Reverse Logistics Systems, Andlor Logistics Systems, Inc.

Beyond Reverse Logistics, Web-Based Collaborative Reverse Logistics - Re-release | White Papers & ReportsDetails
$49
by Tom Dziersk President & CEO of ClearOrbit Reverse logistics, though always a bother for any company, used to be a lot simpler. If a customer got an unwanted or damaged product, he packed it back up in its original box and sent it back to the manufacturer, which typically had all operations (manufacturer, shipping, and receiving) consolidated at one geographic location. When the product was received, credit was issued; new products sent out and old products discarded or repaired onsite.

Leveraging Technology in Reverse Logistics - Re-released | White Papers & ReportsDetails
$49
Handling product returns is tricky. Assembling technology to help you effectively manage your Reverse Logistics is even trickier.

The "Need for Speed" in Reverse Logistics - Re-released | White Papers & ReportsDetails
$49
One of the best opportunities for profit in your reverse logistics operations is available in the area of asset disposition. One of the best ways to enhance the disposition value of your refurbished goods is through speed. The "Need for Speed" should be one of your top 3 objectives in your Reverse Logistics processing operations.

Returning to Profitability - Re-released | White Papers & ReportsDetails
$49
This article by Paul Rupnow discusses profitability improvement opportunities for reverse logistics processing.

Strategic Approach to Returns - Re-released | White Papers & ReportsDetails
$49
While the manufacturer organization in the consumer goods market is heavily concerned with new product development and introduction, as well as the manufacture and production of saleable goods, the general underlying assumption is that the responsibilities for sales and support to the ultimate customer are the responsibility of the distributor/retailer. In broad terms, there are three (3) major types of retail distribution channels.

DESEGREGATING OPERATIONAL BARRIERS TO OPTIMISE ACQUISITION, COLLECTION AND DISPOSITION OF MULTI-TRIP FOOD PACKAGING SYSTEMS AND RECYCLABLE MATERIALSDetails
FREE

The ready availability of retail-ready packaging and multiple trip packaging systems is taken for granted across the multiple retail sectors. However, significant inefficiencies impact upon the Reverse Logistics phases for these systems creating multiple barriers to reverse logistics efficiencies. This research reveals the reasons beneath the barriers and proposes three alternative Reverse Logistics strategies to overcome the barriers and add value into the reverse streams.


Reverse logistics and e-commerce returns in the postal sector | Keynote SpeakersDetails
$10 $10

Presentation on e-commerce returns in the postal sector by Ian Kerr of Postal Hub Podcast.

Ian Kerr is the founder and host of the Postal Hub Podcast, the weekly podcast for the global delivery sector. He also co-hosts the Last Mile Prophets video series.


2018: The Top 5 Characteristics of Successful Repair Depot Operations for Product-Based Service Businesses - by IFS | White Papers & ReportsDetails
FREE
THE TOP 5 CHARACTERISTICS OF SUCCESSFUL REPAIR DEPOT OPERATIONS FOR PRODUCT-BASED SERVICE BUSINESSES BY TOM DEVROY, SENIOR PRODUCT EVANGELIST, SERVICE MANAGEMENT, IFS

4 Reverse Logistics Software Challenges your Software must deal with- by IFS | White Papers & ReportsDetails
FREE
2018: 4 REVERSE LOGISTICS SOFTWARE CHALLENGES YOUR SOFTWARE MUST DEAL WITH, BY TOM DEVROY, SENIOR PRODUCT EVANGELIST, IFS