Edition 121

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Next Best Practices: Blockchain, Artificial Intelligence, Internet of Things, QR Codes, RL Software, Forecasting

September 20, 2022

Cover

Next Best Practices: Returns Management

By Fara Alexander, Chuck Johnston, ReturnPro

Articles

The Reverse Supply Chain - 4.0

By Sean Magann, Sims Lifecycle Services

Maturity Assessment: How Future-Proof Are Your Operations?

By Jennifer Foxworthy, Triage Partners

Next Best Practices - Real-Time Data to Unlock Optimization

By Sebastian Titze, BEUMER Corporation

Want To Enhance Your Reverse Logistics Processes with New Technology but Not Sure Where to Start?

By Scott Fletcher, LocatorX, Inc.

Industry 4.0 & Reverse Logistics: It’s Time For Transformation

By Gaurav Upmanyu, Adtech Corp

Removing the Fear of Computer Vision & AI Among Customer Service Teams

By David Troll, TechSee

How AI is Driving the Returns Revolution

By Mike Ganz, Optoro

The Power of Fleet Automation: Digitally Transforming Your Fleet to Enhance Operations

By Mark Thomas, Ridecell

Columns

Transformative Marketing and Operations Management to Impact Reverse Logistics Flows

By Dr. Ali Shirzadeh Chaleshtari, Dr. Ehsan Elahi, Dr. Maling Ebrahimpour, University of Rhode Island, University of Massachusetts Boston

Features

Message From the Publisher

By Tony Sciarrotta, Reverse Logistics Association