Too often OEM’s/Retailers don’t understand the complete cost of returns with each silo focusing solely on their P&L. Viewing the process end-to-end will provide you the facts needed to determine the best course of auction.....continue accepting returns, out source the refurbishment/re-marketing process, or provide an allowance instead of accepting returns. Attached is a info-graphic to help you understand what the industry is faced with and the size of the prize for considering the best possible solution for your business.

http://www.directliquidation.com/liquidation-102/dont-get-burned-on-retail-returns-reverse-logistics-of-refurbished-electronics/

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Richard Volz
Today, busy with goTRG’s Business Development, Richard continues to use his experience in Inventory Management, Buying, and Asset Recovery to help Retailers and OEM’s find ways to improve their performance of returned product while strengthening their brands.