The RLA 2.0 is about to launch and take the Reverse Logistics Association to a new level. Since I became the Executive Director of RLA in 2016, the focus has been to revitalize the association, rebuild the membership, and reset the Advisory Board with global companies who care about returns and reverse logistics issues. We have been successful and the 2019 RLA Conference is a culmination of efforts by an entirely new team within RLA who are committed to members and their needs.

At RLA 2.0, we will be launching an improved and updated RLA.org website that will be more interactive and provide more benefits to members in the future. There will be a limited access area for RLA member companies. The new site will help to organize committee meetings and webinars as we continue to provide a forum for solutions to some of the industry issues. The RL Quote system will be completely redone and activated for member use and connections. RL education and certification programs will be offered in conjunction with a new global partner. And there will be more.

The world has changed, and eCommerce has magnified the issues and the size of the returns and reverse logistics industry. There is no one solution to the increasing problems. The RLA can help members find the many different solutions offered by the 3rd party solutions partners

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Tony Sciarrotta
Best regards, Tony Sciarrotta tony@rla.org