Rich Bulger

Director, Reverse Logistics

Bio

Rich joined Cisco in January of 2019, after a 17-year career with Verizon Wireless. He leads a global team focused on leveraging Reverse Logistics to achieve Cisco’s Circular Economy goals.​ Rich continues to transform Cisco’s Reverse Logistics operations & evolve the way they collaborate with internal and external partners. He uses a data-driven approach, combined with advanced technology tools, in order to optimize the returns process, enhance physical & data security, and accelerate the economic benefit. His team has increased their contribution to revenue, improved their impact on Cost of Goods Sold and elevated the overall customer experience.​ Prior to joining Cisco, Rich developed & lead Verizon’s trade in and monetization strategies for their B2B, retail, indirect & online programs for over 9 years. He developed the direct to consumer grading logic and enabled them to be the first U.S. Wireless carrier to sell product in “Good, Better, & Best condition” on ebay/Amazon.​

Diamond

225 West Tasman Drive
SAN JOSE, CA 95134
United States
Committee Role Start End
Advisory Board Member 1/20/2020