Digital Transformation in Reverse Logistics- Dell Command Center
October 28, 2019
ROUND ROCK, TX
United States
October 28, 2019, Austin, TX. The Reverse Logistics Association hosted the Digital Transformation in Reverse Logistics 1-day Seminar with an on-site tour of the Dell Command Center.
Bruce Brown
CEO
InforMission Solutions Inc.
Corey Dehmey
Executive Director
SERI
Ron Lembke
Department Chair
University of Nevada
Jason MacIver
Senior Director, Service Supply Chain
Dell Technologies
Thomas Maher
SVP, Global Service Parts
Dell Technologies
Lauren Roman
Business Development Director
Everledger
Tony Sciarrotta
Executive Director & Publisher RL Magazine
Reverse Logistics Association
Monday, October 28
8:00 am
Registration- Check-in
Registration- Check-in
8:00 am - 8:30 am
8:30 am
Opening Remarks
Thomas Maher
SVP, Global Service Parts
Dell Technologies
Opening Remarks
8:30 am - 8:40 am
8:40 am
Digital Transformation and the Secondary Economy
Ron Lembke
Department Chair
University of Nevada
Digital Transformation and the Secondary Economy
8:40 am - 9:15 amEvery company has realized that customers care about Sustainability. The Circular Economy is dependent on Reverse Logistics for its supply of product. We will discuss the size of the Secondary Market for products, and how new technologies, like Blockchain, have potential to improve Reverse Logistics.
9:15 am
Service Strategies to Reduce Returns
Tony Sciarrotta
Executive Director & Publisher RL Magazine
Reverse Logistics Association
Service Strategies to Reduce Returns
9:15 am - 10:00 amMark Penniman, Managing Director- Fedex Supply Chain and Connie Long, SVP Operations iQor North America , IQOR
11:00 am
Dell Command Center Facility Tour
Dell Command Center Facility Tour
11:00 am - 12:00 pm
12:30 pm
Lunch/ Networking Break
Lunch/ Networking Break
12:30 pm - 1:30 pm
1:30 pm
Standards and Dell Digital Transformation
Jason MacIver
Senior Director, Service Supply Chain
Dell Technologies
Standards and Dell Digital Transformation
1:30 pm - 2:00 pm
2:00 pm
Digital Transformation: Utilizing High Density Labeling to Improve Efficiency and Customer Satisfaction
Bruce Brown
CEO
InforMission Solutions Inc.
Digital Transformation: Utilizing High Density Labeling to Improve Efficiency and Customer Satisfaction
2:00 pm - 2:30 pm
2:30 pm
Afternoon Networking Break
Afternoon Networking Break
2:30 pm - 3:00 pm
3:00 pm
R2 Certification - Reducing Risk in the Reverse Logistics Supply Chain
Corey Dehmey
Executive Director
SERI
R2 Certification - Reducing Risk in the Reverse Logistics Supply Chain
3:00 pm - 3:45 pmUsed electronics present new risks to OEM’s and Retailers in the returns, warranty repair, and trade-in programs. This session will explore these risks, the tricks in the trade, and ways to reduce your risk
3:45 pm
Technology for Electronics Lifecycle Management
Lauren Roman
Business Development Director
Everledger
Technology for Electronics Lifecycle Management
3:45 pm - 4:30 pmRon Lembke and Lauren Roman will review their winning entry and introduce opportunities for other stakeholders to participate in developing a circular economy solution for the electronics industry.
Technology for Electronics Lifecycle Management- Creating a digital identity for electronics and the batteries that power them and uniting lifecycle stakeholders on a blockchain platform enables a circular economy for electronics. RLA and Everledger are part of 'Team Portables' which submitted a winning entry for the DoE Lithium Ion Battery Recycling Prize.
4:30 pm
Standards Committee Meeting
Standards Committee Meeting
4:30 pm - 5:00 pm
5:00 pm
Networking Gathering
Networking Gathering
5:00 pm - 6:00 pm