November 10, 2021
1:00PM - 2:00PM EDTUnited States
The auto-parts industry presents a number of unique challenges with reverse logistics. In addition to government mandated recalls, there are significant environmental and economic issues to be considered. Online auto parts and accessories sales are expected to grow to $19.8 billion by 2022 and $21.4 billion by 2023. But this explosive growth is accompanied by a huge spike in returns, estimated as high as 20%. Proper handling of these returns has a profound impact on profitability.