Edition 135, March 2025

Reverse Logistics: Unlocking the Value of Sell-in-Place Options

By Robyn Kahn Federman, Liquidity Services


Reverse logistics focuses on the movement of goods after they have been sold, including returns, overstock, and end-of-life products. Managing these items effectively is crucial for retailers seeking to optimize their supply chains and recapture value. Traditionally, companies transport returned or excess inventory to centralized warehouses or redistribution centers for processing. However, this standard approach comes with challenges: High transportation costs, extended processing times, and additional handling requirements.

Enter the "sell-in-place" option—a streamlined approach to reverse logistics. With sell-in-place, businesses can sell returned, overstocked, or obsolete inventory directly from its current location, eliminating the need for costly and time-consuming transportation. Whether the goods are at a retail store, regional distribution center, or manufacturing facility, sell-in-place connects sellers with buyers ready to purchase goods on-site.

Sell-in-place saves time, reduces costs, and supports sustainability by minimizing unnecessary transportation. As reverse logistics continues to evolve, sell-in-place is becoming a go-to strategy for manufacturers, retailers, and third-party logistics providers to maximize efficiency and minimize waste. Let’s explore how this strategy works, its benefits, and why it’s an essential tool in the modern logistics toolkit.

How "Sell-in-Place" Works

Sell-in-place streamlines the reverse logistics process by leveraging technology to match sellers with buyers willing to purchase products "as-is, where-is." The process typically involves these key steps:

1. Cataloging Inventory: Sellers provide detailed listings of available products, including quantities, descriptions, and conditions. Advanced platforms can integrate with inventory management systems to simplify this process.

2. Targeting Buyers: Online marketplaces specializing in liquidation or resale connect the seller with potential buyers. These buyers could be resellers, recyclers, or end-users looking for discounted goods.

3. Negotiating Terms: Buyers agree to purchase the inventory as-is, where-is, meaning they handle the logistics of collecting the goods directly from their current location.

4. Closing the Sale: Once terms are agreed upon, the buyer arranges for pickup and transportation, reducing the logistical burden on the seller.

The sell-in-place strategy works particularly well in the following scenarios:

  • Returns: Managing holiday returns or seasonal overstock
  • Furniture & Appliances: Large items that are costly to transport benefit greatly from local buyer pickups
  • Retail Overstock: When stores have excess inventory after seasonal sales or promotions, sell-in-place allows them to quickly offload products without incurring additional transportation costs.
  • E-commerce Returns: Returns are a major challenge for online retailers, especially when items need to be processed at a central location. Sell-in-place helps resell these items directly from regional warehouses or fulfillment centers.
  • Electronics: Selling returned or refurbished devices directly from stores or warehouses
  • End-of-Life Inventory: Products nearing obsolescence can be challenging to sell through traditional channels. Sell-in-place helps move these items quickly, avoiding further depreciation in value.



Why Retailers Are Embracing "Sell-in-Place"

The sell-in-place model offers numerous benefits to retailers, especially those managing high volumes of returns or surplus inventory.

1. Reduced Transportation Costs

One of the most significant advantages of sell-in-place is that it eliminates the transportation costs associated with moving goods to a centralized location. It is particularly useful for oversized or bulk items, where shipping costs can quickly add up.

2. Faster Turnaround Times

Since inventory is sold directly from its existing location, there’s no need to wait for transportation, processing, or redistribution. This speeds up the time it takes to convert excess inventory into cash.

3. Lower Handling Costs

Every time a product is moved or processed, there’s an associated cost. By selling in place, businesses reduce the need for additional handling, labor, and storage, leading to significant cost savings.

4. Sustainability Benefits

Sell-in-place aligns with sustainable business practices by reducing the environmental impact of transportation. Fewer trucks on the road mean lower fuel consumption and reduced carbon emissions, supporting a greener supply chain.

5. Maximized Recovery Rates

By connecting with buyers directly, businesses can often secure better recovery rates compared to traditional liquidation methods. Buyers are willing to pay more for the convenience of acquiring products locally, and sellers benefit from streamlined logistics.



Two Real-World Applications of “Sell-in-Place”

One retailer who has found success with sell-in-place programs is Ferguson, who uses Liquidity Services’ Liquidation.com B2B marketplace to dispose of surplus inventory, among other channels.

Ferguson has over 1,000 US locations with overstock, returns and obsolete inventory. Sending this inventory to centralized locations was time-consuming, costly, and blurred the lines of financial responsibility. Using Liquidation.com, Ferguson now lists and ships directly from their branches, cutting touches and freight costs, and giving them the ability to target a national buying audience vs. a small number of local buyers. In addition, they gain financial knowledge and reporting that they didn’t have access to before.

Today, many organizations function as both supply chain operators and sales-driven businesses. For large companies like Ferguson, who manage diverse geographic regions, product categories, and many physical locations, a sell-in-place solution provides critical advantages for tracking the cost and recovery of excess inventory. For example, they can track the profitability impact of the liquidation in the market closest to the excess inventory – and then, offset recovery in the same market. This approach helps ensure both good supply chain decisions and accurate financial accountability on the sales side.

Consider this scenario: If liquidation inventory is sent to a centralized location, what costs are associated with that move? Is the inventory transferred at $0, allowing the centralized site to capture 100% of the margin on liquidation? Or is it moved at cost, obscuring where the original inventory misstep occurred? A sell-in-place solution eliminates these challenges by accurately attributing losses and recoveries to the originating location, ensuring financial transparency and operational accountability where it matters most.

“As a large company split into several distinct business groups, we are challenged to balance an easy button to support systemwide user adoption with rate of recovery to demonstrate profitability to leadership. Auction marketplaces like Liquidation.com have done that,” says Julia B, who has managed Ferguson’s returns and surplus inventory for 25 years.

Another major multinational online retailer takes their sell-in-place strategy a step further. They have leapfrogged the traditional truckload-level solution by aggregating product to integrate into Liquidation.com’s auction technology. The custom software integration figures optimal product weights and dimensions, along with category, description and value, and then builds virtual pallets for sale. This capability not only boosts recovery, but it also provides scalability and deeper insight into which products sell best. There is no product pulling, no labor, and no handling involved unless the product sells.

This program has produced a very favorable success rate, and it continues to boost the retailer’s recovery even for lower-demand seasonal products or obsolete electronic accessories. The program scales to over millions in retail sold per month, and it achieves a key corporate objective: Recommerce to avoid landfill.



Technology: The Enabler of Effective Sell-in-Place

Technology plays a critical role in the success of the sell-in-place model. Online marketplaces and reverse logistics platforms make it easy for businesses to list inventory, connect with buyers, and manage transactions. Many platforms offer integrated inventory management, advanced buyer matching, and seamless digital transactions, including negotiation, payment and logistics coordination. Since API integration is no small matter, and because every retailer is unique, most of these platforms are custom.

Key Considerations

Although sell-in-place offers numerous benefits, retailers should be aware of potential challenges:

  • Buyer Availability: The success of sell-in-place depends on having a network of local buyers willing to collect inventory. Expanding this network is critical for maximizing sales opportunities.
  • Condition of Goods: Buyers may be hesitant to purchase products that haven’t been centrally inspected or refurbished. Providing accurate descriptions and photos can help mitigate this concern.
  • Regulatory Compliance: Businesses must ensure they comply with local regulations, including those related to taxes, warranties, and waste disposal.

Despite these challenges, the sell-in-place model is a highly effective tool for managing reverse logistics and optimizing supply chain performance.


The Future of Sell-in-Place

As retailers continue to prioritize efficiency, cost savings, and sustainability, sell-in-place is poised to become a standard practice in reverse logistics. By leveraging technology and embracing innovative strategies, companies can streamline their operations, improve recovery rates, and minimize waste.

Whether you’re a retailer, manufacturer, or third-party logistics provider, sell-in-place offers a compelling way to turn surplus inventory into profit—quickly, efficiently, and sustainably.


Robyn Kahn Federman
Robyn is a senior demand generation manager at Liquidity Services, Inc. (NASDAQ: LQDT), where she develops marketing and key account programs to support the growth of the retail division. She has directed marketing initiatives for a variety of business-to-business agencies and corporations for more than 25 years. She holds an MS in journalism from the University of Kansas and an MS in sociology from the University of Chicago.