Edition 123, February 2023

In This Issue

It All Starts with Data: How to Build Supply Chain Resilience when Faced with Global Challenges?
The Solution to Returns: A $760 Billion Question
The Forward Thinking Reverse Logistics? Let’s Talk Revolution
Creating Value from Returns Through Vendor, Policy, and RA Management
6 Ways The Right Partner Can Streamline Your Reverse Logistics Operations
In Addition to Examining Return Policies, Implement Strategies for Effective eCommerce Returns Management
Connecting the Desire to Do Good with Opportunities to Help People in Need
Rip the Bandage off Returns: Rethinking opportunities in your returns experience
The Value in Returns
RLA Sustainability Community Spotlight: Elementary Students Take Action to a Greener Planet
A Year of High Costs - RLA Returns Index
Message From the Publisher
What's up RLA?
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A Year of High Costs - RLA Returns Index

By Cathy Roberson, Reverse Logistics Association

Cathy Roberson

Cathy has over 20 years within the supply chain market including eleven years with UPS where she spent most of her time on competitive and market analysis for the Supply Chain Solutions subsidiary. After UPS, Cathy spent several years with various supply chain consulting firms focusing on market research before starting her own supply chain market research firm, Logistics Trends & Insights. Prior to UPS, Cathy worked at an e-commerce consulting start-up and at several libraries as a reference librarian. Cathy also writes for Air Cargo World magazine and other publications and is a frequent speaker at various supply chain conferences.