Eurosoft computer diagnostics first to support RLA Label Standards Project

As members of the Reverse Logistics Association (RLA) Standards Committee, Eurosoft (UK) Ltd and Eurosoft (US) Inc are jointly set to become the first computer diagnostic software supplier to support RLA Label Standards.

NEWS! The RLA Standards project has been approved by the ANSI/ISO MH10 Standards Committee. The DI designation is MH10.8.2.12N. This means that all scanners including industrial devices and consumer devices (e.g. smart phones) will be able to interpret these labels (they are all designed to recognize ISO labelling standards).

For those new to the acronyms, these represent established organisations and coding practices that aid in the logistics of manufacturing and disposition processes. American National Standards Institute (ANSI), International Standards Organisation (ISO), Material Handling Industry (MHI), and Data Identifier (DI).

Eurosoft’s contribution to this process was to define the fields related to computer diagnostics for Legacy / Pre-Boot and Microsoft Windows operating system to test and manage computers at various logistical stages of repair or reuse in the eco-channel. As a result, existing (and future) customers will not have to do anything to convert their diagnostic results into optically scan-able QR codes by following the protocols defined at http://rla.org/12Nformat. Substantial, improved test traceability.

Eurosoft develops and markets high-precision diagnostic software to ease problem detection and diagnosis of computer systems for over 30 years. With its product portfolio ranging from standalone, offline pre-boot diagnostics to computer manufacturing test management and diagnostic systems able to test thousands of computers concurrently, Eurosoft is uniquely positioned to make a meaningful impact on reverse logistic operations for computers.

There are four Failure Identifiers (FI) that are used to describe test errors or diagnostic failures: Tester FI, Failed/Tested Device FI, Failure Code FI, and Extra Information/Test Information.

Tester FI ( E051 ): Gives the product name, version and environment of the diagnostics used. It is typically used only once per tested computer.

Failed/Tested Device FI ( E052 ): Either only shown for failing devices, or given for each device tested.

• Contains pure text to avoid the need of a list for every single device name.
• Information could include device name, serial/vendor and product name, location if available. This is so a failing device can be identified while a system is powered down without needing to reload the diagnostics.
• By using serials and product names, the translation shouldn’t be required. • Can be used multiple times for a tested computer.

Failure Code FI ( E053 ): One per failing test, allowing multiple after each Failed FI.

• Will give a common error code, once the list is done, to be checked against a table.

Extra Information/Test Information FI ( E054 ): Can include testing and extra information.

Let us demonstrate this capability with three examples:

EXAMPLE 1 Tester FI, Failed/Tested Device FI, Failure Code FI for a hard disk that was diagnosed with two diagnostic failures by utilizing Eurosoft Pc-Check Windows software under Windows Preinstallation Environment (WinPE) environment:

[)>RS06GS12NUSE051Eurosoft Pc-Check Windows V3.0 WinPEUSE052 TOSHIBA MQ01ABD100 Y5QFSCN6S TOSHIBA MQ01ABD100 PHYSICALDRIVE1USE053 0x1038 USE053 0x1044USE050 goo.gl/DBtDzXRSEOT

1) E051 Product Name, Version and Environment of diagnostic used = “Eurosoft Pc-Check Windows 3.0 WinPE” 2) E052 Failed/Tested Device = “TOSHIBA MQ01ABD100 Y5QFSCN6S TOSHIBA MQ01ABD100 PHYSICALDRIVE1“ 3) E053 Failure Code FI = 0x1038 ( = “The data read failed.”) 4) E053 Failure Code FI = 0x1044 ( = “The read part of the self-test has failed.”)
5) E050 Link to Common Error Codes = “goo.gl/DBtDzX”

EXAMPLE 2 Tester FI, Failed/Tested Device FI, Failure Code for a video card that was diagnosed with memory error by utilizing Eurosoft Pc-Check Windows software under a Windows environment:

[)>RS06GS12NUSE051Eurosoft Pc-Check Windows V3.0 WindowsUSE052 NVIDIA GeForce 9600M GT Nvidia Corp G96 [GeForce 9600M GT]USE053 0x10B9USE050 goo.gl/DBtDzXRSEOT

1) E051 Product Name, Version and Environment of diagnostic used = “Eurosoft Pc-Check Windows 3.0 Windows” 2) E052 Failed/Tested Device = “NVIDIA GeForce 9600M GT Nvidia Corp G96 [GeForce 9600M GT]“ 3) E053 Failure Code FI = 0x10B9 ( = “The memory set and compared did not match.” ) 4) E050 Link to Common Error Codes = “goo.gl/DBtDzX”

EXAMPLE 3 Tester FI, Failed/Tested Device FI, Failure Code FI for unit that has a hard disk that was diagnosed with two diagnostic failures and a video card that was diagnosed with memory error by utilizing Eurosoft Pc-Check Windows software under WinPE environment:

[)>RS06GS12NUSE051Eurosoft Pc-Check Windows V3.0 WinPEUSE052 TOSHIBA MQ01ABD100 Y5QFSCN6S TOSHIBA MQ01ABD100 PHYSICALDRIVE1USE053 6 0x1038USE053 0x1044USE052 NVIDIA GeForce 9600M GT Nvidia Corp G96 [GeForce 9600M GT]USE053 0x10B9USE050 goo.gl/DBtDzXRSEOT

1) E051 Product Name, Version and Environment of diagnostic used = “Eurosoft Pc-Check Windows 3.0 WinPE” 2) E052 Failed/Tested Device = “TOSHIBA MQ01ABD100 Y5QFSCN6S TOSHIBA MQ01ABD100 PHYSICALDRIVE1“ 3) E053 Failure Code FI = 0x1038 ( = “The data read failed.”) 4) E053 Failure Code FI = 0x1044 ( = “The read part of the self-test has failed.”)
5) E052 Failed/Tested Device = “NVIDIA GeForce 9600M GT Nvidia Corp G96 [GeForce 9600M GT]“ 6) E053 Failure Code FI = 0x10B9 ( = “The memory set and compared did not match.” ) 7) E050 Link to Common Error Codes = “goo.gl/DBtDzX”

As can be seen from these three examples, when combined with other FI’s that uniquely identify a computer, these four FI’s allow organizations to communicate effectively on their PC repair and refurbishing operations. Additionally, the FI error code results can be saved in PDF output and stored in a cloud server with an URL as a label to reference it.

Businesses will benefit from situations such as being able to determine product status without opening packaging, automating product routing directly to next operational center at each stage, and being able to track product status accurately in real time.

With this standardization initiative, Eurosoft aims to bring its customers into the forefront of a new era where reverse logistics processes will be streamlined and the ease of tracking and gains in processing speeds will lead to greater efficiencies, improving business results.

---