Hello and Welcome to 2022 and the “next normal” for our world and the RL industry. We continue to have challenging times and the RLA continues to be the authoritative and only voice of the returns and reverse logistics industry. That is a responsibility that all of us at the RLA take seriously as we try to provide high content and value to our members. Our Advisory Board members also know the mission of the RLA, and they give their time to support the association around the world.
We are currently in show mode as we prepare to host hundreds of RL industry colleagues at the Mirage Hotel in Las Vegas. We are focused on high content from great speakers who are industry leaders in returns management and reverse logistics. The focus is that Reverse Logistics is the Cornerstone of the Circular Economy. Your investment in RLA membership, attending meetings and events like the conference, joining committees to hear issues and solutions, and being part of the 2021–2022 DIRECTORY: RESOURCES FOR A CIRCULAR ECONOMY are benefits that will bring your company a return on investment. The RLA Directory is the first and only of its kind to help companies who are looking for solutions.
Thank you for your continued support and participation in the RLA.
Your RLA Executive Director,
In 2016, Tony took over the Reverse Logistics Association and became the Executive Director and Publisher after 12 years of active involvement on the Advisory Board and on Committees. Tony has held various industry positions including 15 years in returns management at Philips. During his Philips years, Tony developed new reverse logistics strategies and implemented many new returns initiatives. He worked with retail partners and industry groups on best practices still being used. Tony then became an evangelist for improving the customer experience to reduce returns and their associated costs. Today, Tony is considered a subject matter expert in reverse logistics and speaks for the industry at conferences all over the world.