The RLA defines reverse logistics as, "all activity associated with a product/service after the point of sale."
February 6, 2022 –February 9, 2022
United States
The RLA Conference & Expo in Las Vegas was a successful event full of amazing industry leading keynote speakers, content driven panel discussions and ample opportunities for networking. The feedback is continuing to pour in, and we're excited to hear about all the connections that have been made, as well as how to improve for next year's event.
All recorded event sessions can be viewed in the following locations
1) On RLA's Conference and Summit for RLA Members page: 2022 RLA Conference Session Recordings
a) Via Mobile Event app in the "Agenda" Tile "View Recording"
b) Via Mobile Event Desk Top App Link: Mobile Event Desk Top App
If you have any trouble logging in or accessing the content, please email us at support@rla.org.
Thank you for all those participated in the TopGolf Charity Event. We have presented a $17,000 check to Cell Phones for Soldiers Charity organization this year.
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Venue Event Schedule
Speakers Sponsors
Mobile EVENT APP Download:
IOS App Download
Android App Download
Premier Media Partner:
Pacific Time
Sunday, February 6
Managing Director Technology SalesFedEx Supply Chain
Julie Ryan
Returns and Remarketing
HP
Tony Sciarrotta
Executive Director & Publisher RL Magazine
Mark Erickson
Director Reverse Logistic Association
Help raise money for a great cause while having a fun night networking with industry colleagues at Top Golf.
Sponsored by
Monday, February 7
Nikos Papaioannou
Senior Manager, Amazon Renewed
Amazon
hp
Rich Bulger
Director, Reverse LogisticsCisco Systems
Professor, Supply Chain MgtUniversity of Nevada
Chuck Johnston
Chief Strategy Officer
goTRG
Tevon Taylor
Managing Director Technology Sales
FedEx Supply Chain
Dr. Oliver HedgepethAcademic
American Public University
VP, Reverse Supply ChainBest Buy
Ingrid Sinclair
Global President
Sims Lifecycle Services
Executive Director & Publisher RL MagazineReverse Logistics Association
Global PresidentSims Lifecycle Services
Chairperson's Opening Address
VP, ResearchCTA
Keynote Address - CES Highlights
Chief Commercial OfficerSims Lifecycle Services
Building support for the Circular Economy, with the power to grow prosperity, jobs, and resilience while cutting greenhouse gas emissions, waste, and pollution.
Karen Fedder
Director of ITAD
Blancco Technology Group
Karri Frerichs
Organizer of Los Angeles Chapter of Circular Economy Club
CEC
Corey Dehmey
Executive Director
SERI
Marc Swearengen
Vice President of Operations
TechR2
Sponsored by SIMS
VP & General Manager, RetailLiquidity Services
Capturing value of returned goods — a keystone of the circular economy, reversing course from the take-make-waste approach.
Taylor Munguia
Business Development Manager
eBay
Sylvie Thompson
Consulting VP, Supply Chain Practice Leader
NTT Data
Feridoun Amirjalayer (Amir)
Sr. Director Reverse Logistics
The Home Depot
Professor & Department HeadUniversity of Tennessee
The COVID-19 pandemic has caused a dramatic acceleration of the trend toward online sales, along with a corresponding acceleration of product returns. As a result, the reverse logistics function for processing returns has become an even more crucial element of retail operating strategies. Recent studies have shown that the vast majority of customers are less likely to shop again with a retailer after a poor returns experience, while those who are pleased with the experience tend to make even more future purchases. One key driver of satisfaction with the returns encounter is the speed with which a customer loyalty, as mesured by future purchasing behavior.
RLA Industry Awards and RLA Update on new Reverse Logistics Buyers Guide. Announce RLA Returns Index
Tuesday, February 8
VP Corporate Social Responsibility & SustainabilityNational Retail Federation
CMOChannel Control Merchants LLC
Reverse logistics calls for complicated coordination with many other functional areas, including driver transportation, store operations, and inventory management.
Chris Homewood
CEO
Channel Control Merchants, LLC
Sarah Sternau
GM, Hard Goods
Program Manager
Michael Espada
Sr Commercial Manager
Sims
Tony Celt
VP Sales and Marketing
IRT
Brett Henderson
Vice President
Powerhouse Recycling
VP Supply Chain SolutionsInmar
Designing and developing products with the next use in mind.
Tal Weber
Head of Partnerships & Business Development
MySize
Michael Foy
Director of Business Development, Supply Chain
Inmar Intelligence
Dan Nevin
US CEO and Global CRO
Doddle
Managing Director Service supply chainOnProcess Technology
Sean Magann
Chief Commercial Officer
Michael Blumberg
President
Blumberg Advisory
Jason MacIver
Vice President, Services Supply Chain
Dell
Siddharth (Sid) Mehra
OnProcess Technology Expert
OnProcess
Managing DirectorCall2Recycle
Todd Ellis
Managing Director
Call2Recycle
Sponsor by
Join the RLA Board Companies and interact directly with the industry’s brightest minds and continue the dialogue while sipping champagne!
Three 20-minute sessions
Sponsored By
Wednesday, February 9
Director, Business DevelopmentTriage Partners
Retailers are offering more trade-in and upgrade programs to provide a better customer experience. Allowing returned products to be recycled, reppurposed or reused instead of ending up in a landfill is a win-win-win.
Michelle James
VP Strategic Industry Programs
CTIA
Paul Walker
Senior Director NAHQ
Samsung
Harby Garchay
Director
Blackbelt Smartphone Defence Ltd
Director, Certified Refurbished Partner Network & LicensingHP Inc
Jason Aubee
Vice President of Sales North America
TechSee
Dennis Pettit
VP Strategic Accounts
Future Dial
Bob Sullivan
Executive Vice President
Reconext
Chairman/CEOERI
Author John Shegerian discusses his recent book: "The Insecurity of Everything: How Hardware Data Security is Becoming the Most Important Topic in the World.”
Fireside Chat with RLA Board Members
Grand Prize- Must be present to win
Click For Attendee List
The Mirage Las Vegas
The Mirage Las Vegas ?
3400 South Las Vegas BlvdLAS VEGAS, NV 89109United States