The RLA defines reverse logistics as, "all activity associated with a product/service after the point of sale."
February 6, 2022 –February 9, 2022
United States
Registration Open- Join the RLA for our annual Las Vegas Conference and Expo -In Person February 7-9, 2022 with pre-events starting the evening of February 6 through the morning of February 7.
RLA’s 2021 Las Vegas Conference and Expo rescheduled to February 2022. This conference is designed to bring RL professionals together for 3 days of powerful keynote speakers, content-driven panel discussions, and an ample amount of networking opportunities. Be sure to check out the pre-event activities too, Top Golf (open to all attendees), Academic Roundtable (open to all attendees), OEM & Retailer Roundtable (open to OEM and Retailer attendees only), Women's VIP Luncheon (open to women attendees only).
Venue Event Schedule
Speakers Sponsors
Pacific Time
Sunday, February 6
SVP, Global Service PartsDell Technologies
Julie Ryan
Returns and Remarketing
HP
Tony Sciarrotta
Executive Director & Publisher RL Magazine
Mark Erickson
Director Reverse Logistic Association
Help raise money for a great cause while having a fun night networking with industry colleagues at Top Golf.
Monday, February 7
Managing DirectorGeorgia Institute of Technology
Ron Lembke
Associate Professor
University of Nevada
Senior Manager, Amazon RenewedAmazon
VP, Reverse Supply ChainBest Buy
Ingrid Sinclair
Global President
Sims Lifecycle Services
Executive Director & Publisher RL MagazineReverse Logistics Association
Chair person SIMS
Sponsored by
Enterprise ReturnsWalmart
Enterprise Returns& Circular Commerce
Chief Commercial OfficerSims Lifecycle Services
Russ Ernst
Executive Vice President, Products and Technology
Blancco Technology Group
Corey Dehmey
Executive Director
SERI
Sponsored by SIMS
VP & General Manager, RetailLiquidity Services
Capturing value of returned goods—a keystone of the circular economy.
Sylvie Thompson
Consulting VP, Supply Chain Practice Leader
NTT Data
Professor and Department HeadUniversity of Tennessee
The COVID-19 pandemic has caused a dramatic acceleration of the trend toward online sales, along with a corresponding acceleration of product returns. As a result, the reverse logistics function for processing returns has become an even more crucial element of retail operating strategies. Recent studies have shown that the vast majority of customers are less likely to shop again with a retailer after a poor returns experience, while those who are pleased with the experience tend to make even more future purchases. One key driver of satisfaction with the returns encounter is the speed with which a customer loyalty, as mesured by future purchasing behavior.
RLA Industry Awards and RLA Update on new Reverse Logistics Buyers Guide
Tuesday, February 8
VP, Corporate Social Responsibility & SustainabilityNational Retail Federation
Chief MerchantChannel Control Merchants, LLC
Michael Espada
VP Supply Chain SolutionsInmar
Case Study - Dell Technologies
Join the RLA Board Companies and interact directly with the industry’s brightest minds and continue the dialogue while sipping champagne!
Wednesday, February 9
VP of Sales and PartnershipsServiceCentral
Michelle James
VP Strategic Industry Programs
CTIA
Case Study -
Grand Prize- Must be present to win
Click For Attendee List
The Mirage Las Vegas
The Mirage Las Vegas ?
3400 South Las Vegas BlvdLAS VEGAS, NV 89109United States