The RLA defines reverse logistics as, "all activity associated with a product/service after the point of sale."
February 6, 2022 –February 9, 2022
The RLA Conference & Expo in Las Vegas was a successful event full of amazing industry leading keynote speakers, content driven panel discussions and ample opportunities for networking. The feedback is continuing to pour in, and we're excited to hear about all the connections that have been made, as well as how to improve for next year's event.
All recorded event sessions can be viewed in the following locations
1) On RLA's Conference and Summit for RLA Members page: 2022 RLA Conference Session Recordings
a) Via Mobile Event app in the "Agenda" Tile "View Recording"
b) Via Mobile Event Desk Top App Link: Mobile Event Desk Top App
If you have any trouble logging in or accessing the content, please email us at email@example.com.
Thank you for all those participated in the TopGolf Charity Event. We have presented a $17,000 check to Cell Phones for Soldiers Charity organization this year.
Venue Event Schedule
Mobile EVENT APP Download:
IOS App Download
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Premier Media Partner:
Sunday, February 6
Managing Director Technology SalesFedEx Supply Chain
Returns and Remarketing
Executive Director & Publisher RL Magazine
Director Reverse Logistic Association
Help raise money for a great cause while having a fun night networking with industry colleagues at Top Golf.
Monday, February 7
Department ChairUniversity of Nevada
Chief Strategy Officer
Managing Director Technology Sales
FedEx Supply Chain
Dr. Oliver HedgepethAcademic
American Public University
Senior Manager, Amazon Renewed
Returns and Remarketing
Director, Reverse LogisticsCisco Systems
VP, Reverse Supply ChainBest Buy
Sims Lifecycle Services
Executive Director & Publisher RL MagazineReverse Logistics Association
Global PresidentSims Lifecycle Services
Chairperson's Opening Address
Keynote Address - CES Highlights
Chief Commercial OfficerSims Lifecycle Services
Building support for the Circular Economy, with the power to grow prosperity, jobs, and resilience while cutting greenhouse gas emissions, waste, and pollution.
Director of ITAD
Blancco Technology Group
Organizer of Los Angeles Chapter of Circular Economy Club
Vice President of Operations
Sponsored by SIMS
VP & General Manager, RetailLiquidity Services
Capturing value of returned goods — a keystone of the circular economy, reversing course from the take-make-waste approach.
Business Development Manager
Consulting VP, Supply Chain Practice Leader
Feridoun Amirjalayer (Amir)
Sr. Director Reverse Logistics
The Home Depot
Professor & Department HeadUniversity of Tennessee
The COVID-19 pandemic has caused a dramatic acceleration of the trend toward online sales, along with a corresponding acceleration of product returns. As a result, the reverse logistics function for processing returns has become an even more crucial element of retail operating strategies. Recent studies have shown that the vast majority of customers are less likely to shop again with a retailer after a poor returns experience, while those who are pleased with the experience tend to make even more future purchases. One key driver of satisfaction with the returns encounter is the speed with which a customer loyalty, as mesured by future purchasing behavior.
RLA Industry Awards and RLA Update on new Reverse Logistics Buyers Guide. Announce RLA Returns Index
Tuesday, February 8
VP, Corporate Social Responsibility & SustainabilityNational Retail Federation
Chief MerchantChannel Control Merchants, LLC
Reverse logistics calls for complicated coordination with many other functional areas, including driver transportation, store operations, and inventory management.
Channel Control Merchants, LLC
GM, Hard Goods
Program ManagerMeTech Recycling Inc.
Sr Commercial Manager
VP Sales and Marketing
VP Supply Chain SolutionsInmar
Designing and developing products with the next use in mind.
Head of Partnerships & Business Development
Director of Business Development, Supply Chain
US CEO and Global CRO
Chief Customer OfficerOnProcess Technology
Chief Commercial Officer
Vice President, Services Supply Chain
Siddharth (Sid) Mehra
OnProcess Technology Expert
Join the RLA Board Companies and interact directly with the industry’s brightest minds and continue the dialogue while sipping champagne!
Three 20-minute sessions
Wednesday, February 9
VP of Sales and PartnershipsServiceCentral
Retailers are offering more trade-in and upgrade programs to provide a better customer experience. Allowing returned products to be recycled, reppurposed or reused instead of ending up in a landfill is a win-win-win.
VP Strategic Industry Programs
Senior Director NAHQ
Blackbelt Smartphone Defence Ltd
Director Business Development - Integrated Supply ChainTriage Partners
Vice President of Sales North America
VP Strategic Accounts
Executive Vice President
Author John Shegerian discusses his recent book: "The Insecurity of Everything: How Hardware Data Security is Becoming the Most Important Topic in the World.”
Fireside Chat with RLA Board Members
Grand Prize- Must be present to win
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The Mirage Las Vegas
The Mirage Las Vegas ?
3400 South Las Vegas BlvdLAS VEGAS, NV 89109United States