Kendra Welter
Reverse Supply Chain
Bio
Kendra leads Reverse Supply Chain Operations & Strategy at Nordstrom, focusing on enhancing customer experience and managing inventory flow efficiently. Since joining in 2020, she has developed the Reverse Supply Chain strategy, optimized customer credit timelines, established KPI frameworks, innovated the returns receiving process, and reduced cycle times for faster inventory redeployment. Previously, Kendra held leadership roles at Williams-Sonoma, Inc., launching the first home goods circularity project with Pottery Barn, and at Avaya, optimizing logistics operations across the Americas. She holds a degree in Supply Chain from the University of Memphis and is certified in Women in Leadership from Cornell University. Kendra is committed to empowering women in supply chain management, working with Ohio State University since 2017