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October 20, 2021
From RLA Smarter World e-News: Over the past few years, but especially since the pandemic, companies have learned that “the way we have always done it” is not going to work anymore. This is particularly true when it comes to reverse logistics and returns management, which I’ve called the migraine headache of e-commerce. Why is transforming returns management more important than ever? How can technology enable this transformation? Those are the key questions I discussed with Gaurav Saran, CEO of ReverseLogix, during a recent episode of Talking Logistics.
Read the full article here: https://talkinglogistics.com/2021/10/14/how-an-rms-helps-optimize-e-commerce-returns-management/