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November 16, 2021
Returns Management Survey Results White Paper Available for Download: The results of RLA's first returns management index survey have been released. Download the free white paper at RLA.org under RL Industry Research (Free download with registration or log-in). https://rla.org/product/1286
A new survey will be available each quarter and will measure the cost and volume of returns as a whole and by industry on a quarterly basis. The data will form the basis of a volume index and cost index.
For more information on this survey or future surveys, contact: Cathy Roberson - RLA Research Manager: firstname.lastname@example.org - (404) 683-7954