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October 28, 2020
RLA SmartBrief: Customers are expected to return $280 billion worth of goods this holiday season, according to Salesforce, and practices such as bracketing, or buying multiples of an item and returning some of them, are on the rise amid the pandemic. Retailers can reduce the need for returns by providing more detailed product information on their websites, and they can also make the returns process safer and more convenient, Caroline Jansen writes.
Full Story: https://retailtouchpoints.com/topics/fulfillment-last-mile/solution-providers-partner-to-enhance-in-person-return-capabilities