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Reverse Logistics and the Hidden Value of Customer Returns

American Public University

March 8, 2024

Podcast featuring Dr. William Oliver Hedgepeth, Faculty Member, Transportation and Logistics Management and Rich Bulger, CEO, RecirQ; alumnus, Reverse Logistics Management.

What happens when customers return items they’ve bought? Where do those products go, and how can companies transform their returns processes into sustainable operations? RecirQ CEO and American Public University alumnus, Rich Bulger, joins Dr. Oliver Hedgepeth today to answer these questions, and more.

Listen to the episode here: https://apuedge.com/reverse-logistics-and-the-hidden-value-of-customer-returns/