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December 29, 2021
December 29, 2021 NBC Nightly News: Cathy Roberson, RLA Research Manager, gets interviewed about how some retailers will offer a refund while letting you keep the product to save on costs. https://www.nbcnews.com/nightly-news/video/got-gifts-to-return-some-retailers-may-offer-refunds-and-let-you-keep-the-item-to-cut-costs-129797701566