RLA News & Views

Retailers Expect Returns And Return Costs To Rise In Year's Final Quarter

December 15, 2021

December 15, 2021, Strategic Sourcerer:  Nearly two-thirds of respondents in a recent Reverse Logistics Association survey anticipate an increase in product returns between September and December. Additionally, more than half of those same participants said they expect their costs stemming from those returns to rise as well. Tony Sciarrotta, executive director of the Reverse Logistics Association, noted that return activity has intensified throughout 2021, which has contributed to the supply chain crisis.