Inmar Post-Purchase Solutions Teams Up with FedEx Office to Expand its Network of Package-Free Return Drop-Off Locations

August 13, 2024

Inmar Post-Purchase Solutions, a joint venture between Inmar and Doddle, Inc., a part of Blue Yonder, today announced the addition of nearly 2,000 return drop-offs at FedEx Office locations across the country. This brings a frictionless returns experience to nearly every online consumer within the contiguous United States.

Inmar Post-Purchase Solutions, the leading provider of post-purchase customer experience and e-commerce returns solutions, enables retailers and brands to transform returns from a point of contention into a competitive advantage.

Online returns are crucial to customer satisfaction, loyalty, and customer lifetime value. A recent Inmar survey revealed that 60 percent of online consumers would no longer shop with a merchant after a single poor returns experience. By contrast, the newly expanded package-free drop-off network offers retailers and brands the opportunity to reduce costs and provide their customers with a positive returns experience.

Read the full article here: https://www.globenewswire.com/en/news-release/2024/8/13/2929050/0/en/Inmar-Post-Purchase-Solutions-Teams-Up-with-FedEx-Office-to-Expand-its-National-Network-of-Package-Free-Return-Drop-Off-Locations.html