Industry Takes Fresh Look at Reverse Logistics
Transport Topics
January 16, 2024
Industry Takes Fresh Look at Reverse Logistics: Efforts to Better Streamline Process Include 3PLs
Reverse logistics — the management and movement of returned goods — is one of the most significant systems in the economy, as it affects people and businesses in myriad ways, for example, post-holiday season when a high volume of gift returns are common. However, the returns journey, from purchase to receipt, is a complicated process.
Tony Sciarrotta, Reverse Logistics Association executive director, said the transportation aspect is vital since every touch point is a cost factor. “In the reverse logistics world, returns go through 3-4 times as many touch points as forward goods,” he explained.
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