C.H. Robinson Rolls Out AI Agent to Address LTL Classification Overhaul

June 19, 2025

Shippers moving less-than-truckload goods must comply with new National Motor Freight Traffic Association (NMFTA) rules regarding freight classifications. As outlined in National Motor Freight Classification (NMFC) Docket 2025-1, the new rules, which will go into effect on July 19, shift from commodity-based to density-based freight. The change means shippers need to comply with weight and dimensions requirements when determining the freight classification of their shipments. There are a number of other minor changes taking place, such as NMFTA’s shifting of more than 2,000 commodity listings to a much smaller number, moving similar items under a single classification.

To help its shippers comply, C.H. Robinson is rolling out a proprietary AI agent designed to automate freight classification and support a growing ecosystem of generative AI tools within the company.

Read the article here: https://www.scmr.com/article/c.h-robinson-rolls-out-ai-agent-to-address-ltl-classification-overhaul