Building a Returns Management Strategy for the Holiday Season

CH Robinson

November 25, 2024

With the holiday shopping season quickly approaching, retailers should be preparing not only for the surge in sales but also the surge in returns. Without careful planning, returns can have a serious impact on your supply chain—including eroding margins, complicated inventory flow, and added stress to your warehouses.

For every $1 billion in sales, the average retailer incurs $145 million in merchandise returns. In terms of holiday sales retailers can expect to see an average of 14.5% of merchandise returned, equating to nearly $743 billion.

Read the article here: https://www.chrobinson.com/en-us/resources/blog/building-a-returns-management-strategy-for-the-holiday-season