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RLA SmartBrief: Retailers need to be ready for the surge in returns of online purchases as more states allow businesses to reopen, writes Sarah Jones. Automation can make returns more efficient, while Larisa Summers, senior vice president of marketing and e-commerce at Optoro, says that workers need to be trained in handling returned items safely.
Full Story: https://sourcingjournal.com/topics/logistics/coronavirus-reverse-logistics-returnly-return-logic-optoro-ecommerce-212114/