RLTS Las Vegas 2009

Aligning Customer/Supplier Resources & Core Compentencies to Realize Maximum Supply Chain Efficiency

Chad Lockhart (NCR) and Marc Melkerson (Renova) discuss how significant cost reductions may be achieved by aligning the core businesses of resources within a supply chain.

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An Overview of Reverse Logistics in China

Professor Haozhe Chen of East Carolina University presents the findings of a study to gain a preliminary understanding of Chinese companies’ RL practices.

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Before You Outsource: 5 Secrets That Your RL Provider Does Not Want You To Know

Hannah Kain, President & CEO of ALOM discusses five key factors you should know before you outsource reverse logistics.

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Challenges Faced by Wireless Providers

Chris Griffin of Sprint examines the challenges faced by wireless service providers and the impact of reverse logistics on those challenges.

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Diamonds in the Rough: Maximizing Secondary Market Revenue Opportunities

John Slothower of Best Buy examines secondary markets and the knowledge you need to maximize market opportunities.

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Drafting the Perfect Agreement: A "How To" Guide

Brad Gross, a Partner with Becker and Poliakoff, gives insight into some of the legal problems that can keep you up at night. You think you own copyrights, trade marks, trade secrets; think again.

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Environmental Supply Chain - SmartWay Transport Partnership - A Shipper & Carrier Perspective

Mark Servidio of Sharp and Jay Richards of NVC Logistics present their perspective on The SmartWay Transport Partnership. This initiative, launched in 2004, is an innovative and voluntary collaboration between the U.S. Environmental Protection Agency and the freight industry to reduce fuel consumption, increase energy efficiency and improve air quality for future generations by significantly reducing greenhouse gases and air pollution.

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Going Green in Retail Returns

Jack Debutts of Dell discusses green disposal and e-cycling of product returns.

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Integration Delivers Value Beyond Repair

Joe King of ModusLink and Eric Hemming of Sony Ericsson discuss adding value through the use of integrated aftermarket solutions.

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Integration of RL Processes & Systems

Tom Johnson of Cisco looks at the factors influcing the integration of reverse logistics processes and systems and how this can convert a cost center to a profit center.

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Navigating the Economic Challenges

John Mehrmann, VP Business Development, with ZSL looks at the economic challenges facing the reverse logistics industries today.

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Opportunities and Challenges of Reverse Logistics in India

Sanjeev Kakar discusses the opportunities, advantages and challenges of Reverse Logistics in India.

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Optimizing Stock Utilization Critical to Success During Tough Trading Conditions

Will Fletcher of MGH Consultants discusses the critical area of stock optimization.

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Raising the Visibility of Returns Within the Organization

Eric Aparicio of Yamaha looks at the factors involved in raising the visibility of product returns - Time, Money, Resources, Cost Savings and Competitive Advantage.

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Recessionary Impact on the Reverse Supply Chain and Some Best Practice Considerations

Stephen Fraser (GENCO), Wendy Bolles (Target), Matt Snyder (Dell) and John Bernardino (HP) look at economic factors affecting the supply chain, associated trends in the industry and some best practices for these difficult times.

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Remanufacuring and its Challenges

Seshagiri Singaraju of Sun Microsystems discusses various aspects of remanufacturing, including many key issues facing OEMs today.

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Repair and Asset Recovery to Support Leased PCs

Chip Dickinson of DEX and Michael Conley of EDS look at factors affecting the repair of leased PCs and decisions associated with asset recovery.

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Reversal of Fortunes: Maximizing Revenue in the Reverse Logistics Supply Chain

Bill Pollock of Aberdeen Group takes an in-depth look at the Key Performance Indicators (KPIs) that distinguish Best-in-Class companies, strategies and systems used to manage the reverse logistics supply chain.

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Reverse Flow From a Retailers Perspective

Derek Wishart of Canadian Tire talks about the lessons learned from the reverse flow process and the approach taken by Canadian Tire to optimise that process.

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Reverse Logistics - Is It Sexy

George Cannon of Bell Technologies comments on the "sexiness" of Reverse Logistics and its critical importance in today's economy. From 2009 forward the viability of many manufacturers and retailers may well be determined by the success (or lack of success) they have with their Reverse Logistics approach and strategies

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Reverse Logistics - The next generation of support and value add services.

Tony Sciarrotta of Philips looks at the evolution of reverse logistics support services.

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Reverse Logistics as an Asset

Bernie Schaeffer of Motorola presents his insightful views on mobilizing the end-to-end supply chain in the pursuit of better understanding, and prevention, of consumer returns.

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Reverse Logistics Issues in the Data Storage Industry

Doug Pratt, Global Logistics Manager for Iomega addresses various issues facing the Reverse Logistics business with particular emphasis on the storage industry.

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Reverse Logistics: It's Not a Challenge, It's An Opportunity

Keynote speech by Kevin Winneroski (Best Buy) explaining the process of turning Reverse Logistics from a cost center to a profit generating opportunity.

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RL Quote, Research and Consultants Co-op

David Meldrum-Taylor of Reverse Logistics Association talks about some of the services and benefits provided by the Association.

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Sales Lifecycle Product Tracking - Retailer Return Prevention Solutions

Dustin Ares of SIRAS looks at product serialization benefits for the manufacturer, retailer and consumer.

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Service Parts

David Mowat of Cisco loks at the evolution of, and the technology used in, service parts planning.

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Shrinking the RL Pipeline: How to Reduce the Flow of Product

Tim Reilly of Circuit City looks at strategies to reduce retail returns and effective clearance strategies in the RL pipeline.

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SkinCeuticals Case Study: Automating Your Returns Management Process To Deliver Exceptional Customer Experience

Warren Sumner of Clear Orbit examines the approach used at Skinceuticals to automate customer returns.

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Universal Model for Reverse Logistics IT Development

The RLA IT Committee looks at the Supply Chain Operations Reference Model (SCOR)and provides recommendations.

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