Publisher: Dr. Heleen Buldeo Rai | Vrije Universiteit Brussel
Published Date: 2022

A detailed literature review that discusses ways to mitigate e-commerce returns, such as virtual dressing rooms, customer reviews, and product photos. A good summary chart concerning the effectiveness of different ways to mitigate returns is also included. The report also includes an extensive reference section for further research purposes.

Author: Cathy Roberson
Publisher: Reverse Logistics Association
Published Date: 2021

Collaboration between a company's Finance and RL teams will result in lowering the costs of returns. By understanding the costs of returns and utilizing such financial tools as a returns cost worksheet, companies will be able to turn RL from a cost center to potentially a profit center.

Publisher: University of Nevada
Author: Dr. Dale Roger, Dr. Ron Lemnke
Published Date: 1999

When this book was originally published it was one of the first research works examining reverse logistics and it costs and practices. Now, more than 20 years later, it is still relevant and can provide managers and students with a map of how to manage their reverse logistics processes and function.

Creating a digital identity for electronics and the batteries that power them and uniting lifecycle stakeholders on a blockchain platform enables a circular economy for electronics. RLA and Everledger are part of 'Team Portables' which submitted a winning entry for the DoE Lithium Ion Battery Recycling Prize.

Reverse Logistics Association's Standards Committee development of the 12N QR Code.

A Look into Acers commitment to Circular Economy.  Using the Product Lifecycle planning  to incorporate the circular economy.

WHITE PAPER: State of Reverse Logistics Software- by IFS -2018

The Top 5 Characteristics of Successful Repair Depot Operations for Product-Based Service Businesses - by Tom Devroy, Senior Product Evangelist, Service Management, IFS

4 Reverse Logistics Software Challenges your Software must deal with- by Tom Devroy, Senior Product Evangelist, IFS

Presentation by Jim Rallo of Liquidity Services at the PostalVision 8.0, April 5,2018: Anatomy of a Return

Riding the Returns Wave: Reverse Logistics and the U.S. Postal Service - by the USPS Office of Inspector General-2018

The Retailer’s Atlas for Omnichannel Returns: A strategic roadmap for navigating reverse logistics in the new retail reality.

Companies make money selling things, not taking them back. But companies automating the reverse logistics process have discovered a nontraditional but relatively easy way to move dollars to the bottom line. (4 pages)

Authors: Lee Norman and Warren Sumner, ClearOrbit

There are some unmistakable truths about top corporate execs. CEOs and EVPs love to walk the aisles of their stores, which are shiny and freshly waxed in anticipation of their "surprise" visit. Yet, on such field trips, they rarely see the stock rooms, and they are often hustled past the return counter. Likewise, they ride around the distribution center, seeing "neatness" on parade - rack after rack of new merchandise. But they are not afforded the same "royal treatment" when they tour their firm's return processing area. (3 pages)

Author: David C. Wyld, Southeastern Louisiana University

How do you monitor the pulse of your Reverse Logistics operations? How do you monitor your Returns processing activity? What measurements do you use to benchmark and improve your performance?

Successful Reverse Logistics performance requires more than a few month end reports. In this article we look at ways to maximize your Reverse Logistics performance. (3 pages)

Author: Paul Rupnow, ReverseLogisticsProfessional.com

THE TOP 5 CHARACTERISTICS OF SUCCESSFUL REPAIR DEPOT OPERATIONS FOR PRODUCT-BASED SERVICE BUSINESSES BY TOM DEVROY, SENIOR PRODUCT EVANGELIST, SERVICE MANAGEMENT, IFS

2018: 4 REVERSE LOGISTICS SOFTWARE CHALLENGES YOUR SOFTWARE MUST DEAL WITH, BY TOM DEVROY, SENIOR PRODUCT EVANGELIST, IFS